keychron_qmk_firmware/docs/driver_installation_zadig.md

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Bootloader Driver Installation with Zadig

QMK presents itself to the host as a regular HID keyboard device, and as such requires no special drivers. However, in order to flash your keyboard on Windows, the bootloader device that appears when you reset the board often does.

There are two notable exceptions: the Caterina bootloader, usually seen on Pro Micros, and the HalfKay bootloader shipped with PJRC Teensys, appear as a serial port and a generic HID device respectively, and so do not require a driver.

We recommend the use of the Zadig utility. If you have set up the development environment with MSYS2, the qmk_install.sh script will have already installed the drivers for you.

Installation

Put your keyboard into bootloader mode, either by hitting the QK_BOOT keycode (which may be on a different layer), or by pressing the reset switch that's usually located on the underside of the board. If your keyboard has neither, try holding Escape or Space+B as you plug it in (see the Bootmagic docs for more details). Some boards use Command instead of Bootmagic; in this case, you can enter bootloader mode by hitting Left Shift+Right Shift+B or Left Shift+Right Shift+Escape at any point while the keyboard is plugged in. Some keyboards may have specific instructions for entering the bootloader. For example, the Bootmagic key (default: Escape) might be on a different key, e.g. Left Control; or the magic combination for Command (default: Left Shift+Right Shift) might require you to hold something else, e.g. Left Control+Right Control. Refer to the board's README file if you are unsure.

To put a device in bootloader mode with USBaspLoader, tap the RESET button while holding down the BOOT button. Alternatively, hold BOOT while inserting the USB cable.

Zadig should automatically detect the bootloader device, but you may sometimes need to check Options → List All Devices and select the device from the dropdown instead.

::: warning If Zadig lists one or more devices with the HidUsb driver, your keyboard is probably not in bootloader mode. The arrow will be colored orange and you will be asked to confirm modifying a system driver. Do not proceed if this is the case! :::

If the arrow appears green, select the driver, and click Install Driver. See the list of known bootloaders for the correct driver to install.

Zadig with a bootloader driver correctly installed

Finally, unplug and replug the keyboard to make sure the new driver has been loaded. If you are using the QMK Toolbox to flash, exit and restart it too, as it can sometimes fail to recognize the driver change.

Recovering from Installation to Wrong Device

If you find that you can no longer type with the keyboard, you may have accidentally replaced the driver for the keyboard itself instead of for the bootloader. This can happen when the keyboard is not in the bootloader mode. You can easily confirm this in Zadig - a healthy keyboard has the HidUsb driver installed on all of its interfaces:

A healthy keyboard as seen by Zadig

Open the Device Manager, select View → Devices by container, and look for an entry with your keyboard's name.

The board with the wrong driver installed, in Device Manager

Right-click each entry and hit Uninstall device. Make sure to tick Delete the driver software for this device first if it appears.

The Device Uninstall dialog, with the "delete driver" checkbox ticked

Click Action → Scan for hardware changes. At this point, you should be able to type again. Double check in Zadig that the keyboard device(s) are using the HidUsb driver. If so, you're all done, and your board should be functional again! Otherwise, repeat this process until Zadig reports the correct driver.

::: tip A full reboot of your computer may sometimes be necessary at this point, to get Windows to pick up the new driver. :::

Uninstallation

Uninstallation of bootloader devices is a little more involved than installation.

Open the Device Manager, select View → Devices by container, and look for the bootloader device. Match up the USB VID and PID in Zadig with one from the table below.

Find the Inf name value in the Details tab of the device properties. This should generally be something like oemXX.inf:

Device properties showing the Inf name value

Then, open a new Command Prompt window as an Administrator (type in cmd into the Start menu and press Ctrl+Shift+Enter). Run pnputil /enum-drivers to verify the Inf name matches the Published Name field of one of the entries:

pnputil output with matching driver highlighted

Run pnputil /delete-driver oemXX.inf /uninstall. This will delete the driver and remove it from any devices using it. Note that this will not uninstall the device itself.

As with the previous section, this process may need to be repeated multiple times, as multiple drivers can be applicable to the same device.

::: warning Be extremely careful when doing this! You could potentially uninstall the driver for some other critical device. If you are unsure, double check the output of /enum-drivers, and omit the /uninstall flag when running /delete-driver. :::

List of Known Bootloaders

This is a list of known bootloader devices and their USB vendor and product IDs, as well as the correct driver to assign for flashing with QMK. Note that the usbser and HidUsb drivers are built in to Windows, and cannot be assigned with Zadig - if your device has an incorrect driver, you must use the Device Manager to uninstall it as described in the previous section.

The device name here is the name that appears in Zadig, and may not be what the Device Manager or QMK Toolbox displays.

Bootloader Device Name VID/PID Driver
atmel-dfu ATmega16u2 DFU 03EB:2FEF WinUSB
atmel-dfu ATmega32U2 DFU 03EB:2FF0 WinUSB
atmel-dfu ATm16U4 DFU V1.0.2 03EB:2FF3 WinUSB
atmel-dfu ATm32U4DFU 03EB:2FF4 WinUSB
atmel-dfu none (AT90USB64) 03EB:2FF9 WinUSB
atmel-dfu AT90USB128 DFU 03EB:2FFB WinUSB
qmk-dfu (keyboard name) Bootloader As atmel-dfu WinUSB
halfkay none 16C0:0478 HidUsb
caterina Pro Micro 3.3V 1B4F:9203 usbser
caterina Pro Micro 5V 1B4F:9205 usbser
caterina LilyPadUSB 1B4F:9207 usbser
caterina Pololu A-Star 32U4 Bootloader 1FFB:0101 usbser
caterina Arduino Leonardo 2341:0036 usbser
caterina Arduino Micro 2341:0037 usbser
caterina Adafruit Feather 32u4 239A:000C usbser
caterina Adafruit ItsyBitsy 32u4 3V 239A:000D usbser
caterina Adafruit ItsyBitsy 32u4 5V 239A:000E usbser
caterina Arduino Leonardo 2A03:0036 usbser
caterina Arduino Micro 2A03:0037 usbser
bootloadhid HIDBoot 16C0:05DF HidUsb
usbasploader USBasp 16C0:05DC libusbK
apm32-dfu APM32 DFU ISP Mode 314B:0106 WinUSB
stm32-dfu STM32 BOOTLOADER 0483:DF11 WinUSB
gd32v-dfu GD32V BOOTLOADER 28E9:0189 WinUSB
kiibohd Kiibohd DFU Bootloader 1C11:B007 WinUSB
stm32duino Maple 003 1EAF:0003 WinUSB
qmk-hid (keyboard name) Bootloader 03EB:2067 HidUsb